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Home Insurance – How to make a claim.

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Homeowners sacrificing their Home Insurance

The saying ‘the home is where the heart is’ has never been more true than
today. With an economic climate forcing many homeowners to cut back on even
the basic of necessities it is very easy for some to either forget or even
choose to cut back on some of the more important aspects of home ownership.

Research by the housing and homeless charity, Shelter has shown that over
five million households in the UK have no home insurance at all with 42 per
cent saying they can not afford it anymore.

More worryingly, those who have opted for a cheaper form of home insurance
and believe to be covered are being left out to dry in the event of a claim
as the research also showed that on average they are under-insured by

“At a time when people are feeling the pinch, it is easy to assume a
standard home insurance policy will be enough for you – however this could
be a mistake.

man holding umbrella over property

Knowing the difference between ‘frills’ and ‘no frills’
policies is crucial; many standard policies will provide a basic level of
cover, which in many cases might not safeguard your home and possessions to
the necessary extent.” said Julie Owens head of the
home insurance

How to make a Home Insurance claim

home insurance - weather damageUnfortunately at some point in our lives disaster will strike and we will be
forced to make a claim with our home insurance provider.

Whether the cause
was an ‘Act of God’, extreme weather conditions or a break-in, these are
just some of the problems that affect homeowners around the world.

In the event of a disaster an insurance claim will begin with a call to your
insurer. Inform them of exactly what has happened and they will then send
out a claims form. Depending on the nature of the claim, you may be required
to back up the claim with evidence, for example if your home was burgled a
police incident report or number will be required.

When sending the claim form back with any accompanying evidence it may be
worthwhile sending a covering letter to back up your claim. To start off the
letter you should include your home insurance policy number at the very
beginning of the letter. Following this you should then explain in detail
all the relevant facts which led up to the claim.

If applicable, state the amount you are looking to claim for and what action
you are looking for the insurance company to take and by which date. You may
need to include quotes you have received for repairs, warranties etc to help
back up your claim.

Finally close the letter by thanking the recipient for
their co-operation and state the date by which you would like to hear from

Getting your claim in order will ensure that it is dealt with effectively
and in a timely manor.

Here is an example of a covering letter you could send.

Dear Sir/Madam,

Policy number: XXX / XXX / XXX / XX

Further to our telephone conversation of <date of call>, I have enclosed the
completed claim form as requested with regard to my home insurance claim.

I am now writing to recover the cost of <detail of what happened>

As you requested, please find attached <any supporting evidence (invoices,
police report etc)>
Therefore, in accordance with the terms and conditions of my insurance
policy, I would be grateful if you could send me a cheque for <claim amount>
to reach me by <date>

Please do not hesitate to contact me if you require any additional

Yours sincerely
<Your name and signature>